Privacy Policy — Diane Vespucci Realtor® TEAM 100 Realty

Effective date: August 13, 2025

Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. It also describes our Email and SMS/Text policies designed to comply with applicable U.S. federal and Florida regulations (including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), FCC rules, CTIA guidelines, and telemarketing rules like the National Do Not Call Registry).

Who we are: Diane Vespucci Realtor®, Brokered By TEAM 100 Realty, Florida License # BK3122290. Office: 1670 US Highway 1 South, Saint Augustine, FL 32084. Phone: (904) 347-3957. Email: dianevespucci@gmail.com.

Summary at a Glance

• We collect contact details, home-search preferences, website usage data, and communications you send us.
• We use this data to respond to inquiries, provide real estate services, personalize listings, and improve our site.
• We do not sell your personal information. We share it only with service providers or with your direction (e.g., lenders, title, inspectors) and as required by law.
• You can unsubscribe from marketing emails at any time and opt out of texts by replying STOP. Message and data rates may apply.

Information We Collect

How We Use Your Information

• Respond to inquiries, schedule showings, and provide brokerage services.
• Personalize property recommendations and market updates.
• Send transactional messages (appointment confirmations, disclosures) and—with your consent—marketing emails or texts.
• Operate, secure, analyze, and improve our website and advertising (e.g., analytics, debugging, preventing fraud/abuse).
• Comply with legal, regulatory, and ethical obligations of real estate practice.

When We Share Your Information

• Service Providers: IDX/website hosts, CRM/email/SMS platforms, analytics, and IT/security vendors bound by confidentiality/processing terms.
• Real-Estate Parties (at your direction): cooperating brokers/agents, MLS, photographers, inspectors, appraisers, title, escrow, and mortgage contacts you authorize.
• Legal/Compliance: to comply with law, court orders, subpoenas, or to protect rights, safety, and integrity.
• Business Transfers: as part of a brokerage affiliation change or asset transfer, subject to this Policy or a successor notice.

We do not sell your personal information. We also do not “share” personal information for cross-context behavioral advertising as defined in certain state privacy laws. If this changes, we will update this Policy and provide required opt-outs.

Email Policy (CAN-SPAM Compliance)

• Types of emails: transactional (e.g., showing confirmations, disclosures) and marketing (e.g., new listings, market reports).
• Consent & identification: marketing emails are sent with your consent (e.g., form opt-in). Our emails clearly identify the sender and include our physical address.
• Unsubscribe: every marketing email includes an Unsubscribe link. You may also email dianevespucci@gmail.com with the subject “Unsubscribe.” Requests are honored within a commercially reasonable time.
• Accuracy & subject lines: we avoid deceptive headers/subjects and label advertising messages as required.
• Third-party email tools: vendors may process your email to deliver messages and measure performance (open/click rates). They may set cookies or pixels to help us understand engagement.

SMS/Text Messaging Policy (TCPA/CTIA Compliance)

By providing your mobile number and opting in, you agree to receive SMS/text messages from Diane Vespucci Realtor® for service updates and marketing (e.g., new listings, showing alerts). Consent is not a condition of purchase.

• Opt-in: You may opt in via website forms, texting a designated keyword, in writing, or verbally where we record consent.
• Opt-out: Reply STOP to any message to opt out. You may also text UNSUBSCRIBE, END, QUIT, CANCEL. We will confirm your opt-out and cease marketing texts to that number. For help, reply HELP or contact dianevespucci@gmail.com.
• Frequency: Message frequency varies based on your activity and preferences.
• Rates: Message and data rates may apply.
• Eligibility: U.S. mobile numbers only; you must be the account holder or have the account holder’s permission.
• Content: We avoid prohibited content and abusive messaging. Carriers are not liable for delayed or undelivered messages.
• Data use: We use your number to deliver texts and maintain logs (time/date, message content) to respect your opt-in/opt-out preferences and for compliance.
• Do-Not-Call: We honor the National and Florida Do Not Call rules for telemarketing. Informational/transactional messages related to your request may still be sent.

Cookies, Pixels & Analytics

We (and our providers) use cookies, pixels, and similar technologies to operate the site, remember preferences, measure traffic, and understand interest in listings and content. You can manage cookies via your browser settings; disabling some cookies may affect site functionality. We may use analytics (e.g., Google Analytics) and basic advertising reach/measurement tools; these providers may set their own cookies as controllers according to their policies.

Your Choices & Rights

• Access/Update: Contact us to access or correct your information.
• Delete: You may request deletion where required by law; we will retain information necessary for legal/transactional records (e.g., real estate files, escrow/title requirements).
• Email Opt-Out: use the unsubscribe link or email us.
• SMS Opt-Out: reply STOP to any text.
• Do Not Track: We do not respond to DNT signals. Manage tracking via browser settings/cookies.
• State Notices: If state privacy laws grant you additional rights (e.g., access, correction, deletion), contact us and we will honor valid requests to the extent those laws apply to our business.

Security & Data Retention

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. No method of transmission or storage is 100% secure. We retain personal information for as long as needed for the purposes described, to provide services, to comply with legal/record-keeping obligations (including real-estate file retention requirements), and to resolve disputes.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

Third-Party Links & Sites

Our website may link to third-party sites (e.g., lenders, inspectors, schools, IDX listings). We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when the latest changes took effect. Material changes will be posted on this page.